1. Introduction
8k8 (https://8k8.ng) places the highest importance on your privacy. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep your data secure.
By creating an account or using any service on the 8k8 platform, you agree to this Privacy Policy. This policy is part of our Terms and Conditionsworks in partnership with.
This Privacy Policy has been drafted in compliance with Bangladesh and international data protection laws. We follow the highest international standards for data security.
2. Information We Collect
8k8 may collect three types of information — data you provide directly, data collected automatically, and data received from third parties.
| Data Type | Example | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Account Creation |
| Contact Information | Email address, mobile number | Account Communication & Security |
| Financial Information | Bank account and mobile banking details | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser type | Security & Platform Improvement |
| Gaming Activity | Betting history, transaction records | Service Delivery & Responsible Gaming |
Whether you're registering, making a deposit, or contacting support at 8k8 — we only collect the information that's strictly necessary. Nothing more is ever asked.
3. How Your Information Is Used
8k8 uses your information for the following purposes:
- Account Management: To create, verify, and maintain your account.
- Payment Processing: To process deposits, withdrawals, and other financial transactions.
- KYC Verification: To verify your identity in compliance with legal requirements.
- Customer Service: To resolve your queries and issues.
- Security: To prevent fraud and unauthorized access.
- Responsible Gaming: To detect unusual gaming patterns and offer you appropriate support.
- Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you can opt out at any time).
- Legal Compliance: To meet regulatory requirements.
5. Cookie Policy
8k8 uses cookies on its website to enhance your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and platform security | Deleted at end of session |
| Functional Cookies | Remembering language, theme, and preferences | Up to 1 year |
| Analytics Cookies | User behavior analysis and service improvement | Up to 6 months |
| Marketing Cookies | Showing relevant ads and offers | Up to 30 days |
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
6. Data Security
8k8 uses industry-standard security measures to protect your information. Our security framework includes:
- SSL/TLS Encryption: All data transmitted between your browser and our servers is fully encrypted.
- AES-256 Encryption: Stored sensitive data is protected with military-grade encryption.
- Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
- Firewall & Intrusion Detection: 24/7 monitoring to prevent unauthorized access.
- Regular Security Audits: Periodic audits conducted by third-party security experts.
- Data Backup: Regular encrypted backups stored in secure locations.
7. Your Rights
You have the following rights regarding your personal information. To exercise any of these rights, please contact our support team:
- Right to Access: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate information in your account.
- Right to Erasure: You may request deletion of your data under certain circumstances, unless retention is required by law.
- Right to Restrict Processing: You can request that we stop using your data for any specific purpose.
- Right to Data Portability: You may request a copy of your data in a readable format.
- Right to Object: You can opt out of marketing communications at any time.
We aim to respond within 30 business days of receiving a request. All data-related requests will be processed only after identity verification.
8. Data Retention Period
8k8 does not retain your information longer than necessary. As a general rule:
- While your account is active: All data is retained.
- After account closure: Certain data may be retained for 5–7 years as required by legal obligations.
- Transaction Records: Retention for a minimum of 5 years is mandatory under financial regulations.
- Marketing data: deleted immediately upon unsubscription.
9. Policy on Minors
8k8 strictly does not provide services to anyone under 18. Age verification is carried out during registration, and account creation is not possible without being 18 or older.
If you suspect that a minor has registered on our platform, please notify our support team immediately. Any such account will be suspended at once and all associated data will be permanently deleted.
10. Policy Changes
8k8 may update this Privacy Policy from time to time. For significant changes, we will:
- We will notify registered members via email.
- We will display a notification when you access the platform.
- We will update the "Last Updated" date at the top of this page.
Continued use of 8k8 after any changes constitutes acceptance of the updated policy. We recommend visiting this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection team:
- Email: [email protected]
- Live Chat: At any time by logging into the platform
- Response Time: Typically within 24–48 hours